Most Avondale businesses buy water from the City of Avondale, which runs a cross connection control program with yearly backflow testing, while Liberty Litchfield Park provides water and wastewater to some parts of the city. Permits go through the Development Services Department. Call the number on this page to be connected with a local plumber in Avondale.

Avondale conditions
City water in Avondale is a blend of groundwater from the West Salt River Valley aquifer and Colorado River water delivered through an agreement with the City of Phoenix, and the city also uses SRP and CAP water and recharges SRP water at the Agua Fria and McDowell Road basins. Disinfection is free chlorine. Liberty Litchfield Park serves portions of Avondale with both water and wastewater, so the provider depends on the address.
The Public Works Cross Connection Control Program covers backflow. Its FAQ addresses yearly testing, the city keeps an Approved Backflow Tester List, and reports go to [email protected]; the Backflow Hotline is 623-333-4405. Permits come from the Building Services Division of Development Services at 11465 W. Civic Center Drive (623-333-4000), where the application has a plumbing option and water heaters are reviewed over the counter as minor plumbing work. The city has inventoried its service connections for lead and galvanized lines, physically checking services installed before 1990.
City water or Liberty: what changes
| Topic | City of Avondale customers | Liberty Litchfield Park customers |
|---|---|---|
| Water questions | Customer service 623-333-2005; Public Works 623-333-4400 | Liberty customer care |
| Sewer | Check your bill for the provider | Liberty provides wastewater |
| Backflow paperwork | City program, approved tester list, reports to the city | Liberty's cross-connection requirements |
| Permits for building-side work | City of Avondale Development Services | City of Avondale Development Services |
Signs to act on
- A backflow test reminder or a failed test report
- Kitchen and floor drains backing up during busy hours
- Commercial water heaters that leak, rumble or run out of hot water early
- Toilets and urinals running without stopping
- Pressure loss across a building or shopping center
Seasonal and timing notes
West Valley summers push irrigation systems, cooling equipment and ice machines to their limits, so backflow devices and valves fail more often in hot months. Plan heater flushing and fixture service for slower periods, and leave room before a backflow deadline in case a part needs replacing and a retest. If anyone smells gas, get everyone outside first, then call 911 and your gas utility from a safe place. Rare cold snaps can crack exposed assemblies, so insulated covers are worth having on hand.
Commercial Plumbing questions in Avondale
How often do commercial backflow assemblies have to be tested here?
How can we tell which utility supplies water to our building?
Do older commercial buildings need to check their service line material?
Can plumbing work be scheduled outside business hours?
More plumbing services in Avondale
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