Emergency Plumber in Glendale, AZ

Is the problem mine or the city's?

Glendale Water Services runs the city's water and wastewater systems, and its main number is 623-930-4100. Water bubbling up from the street, a hydrant or a main is the city's to repair. A broken pipe in the house, a failed water heater or a backup that affects only your home is a job for a plumber. There is one wrinkle: in Hedgepeth Hills, the area from Loop 101 to Mohawk Drive between 47th and 51st Avenues, water customers are billed by the City of Phoenix, so a main break there is reported to Phoenix instead of Glendale.

What if I smell gas but I'm not sure we have gas service?

Treat any gas odor as real. The City of Glendale doesn't operate a gas utility, and not every property in the city has gas service; where it exists, Southwest Gas provides it. Leave the house without flipping switches, then call 911 and Southwest Gas from outside. Once the utility has made the line safe, a plumber can repair the piping. Glendale requires a permit to install, replace or extend gas piping, and the pipe sizing is checked when the permit is applied for.

Are older Glendale homes more prone to emergencies?

The city's median year built is about 1985, so a large share of houses still have original shutoff valves, supply lines and water heater connections that have been in place for decades. Those parts tend to fail at inconvenient times. Replacing drain or waste piping in Glendale needs a permit, which means a sewer or drain line that collapses may become a permitted repair after the immediate mess is cleaned up. Some downtown lots also receive non-potable SRP irrigation water through urban irrigation; standing water in the yard on an irrigation day is not a plumbing leak, so check your schedule before assuming a pipe has broken.

Wherever you are in the city, the first steps don't change: close the main, cut power or gas to a leaking water heater, and keep people away from wet outlets and cords.

A note for Glendale homeowners

Find your main shutoff before you need it and make sure it actually turns. If you're unsure which utility handles your water, look at the bill: most of Glendale is on Glendale Water Services, while Hedgepeth Hills is on Phoenix. No arrival time is promised for emergency calls; it depends on the hour and the plumber's schedule.