In San Tan Valley, start any plumbing emergency by closing the main valve to the house. If there is a gas odor, leave first; homes on City of Mesa gas then call 911 and 480-644-4277, and other homes call 911 and their own gas utility. Then call the number on this page to be connected with a local plumber in San Tan Valley.
San Tan Valley's utility picture
San Tan Valley grew quickly out of former desert and farmland in northern Pinal County after 2000, and it is now a newly incorporated town made up largely of planned communities such as Johnson Ranch and San Tan Heights. EPCOR provides both water and wastewater across much of the area through its San Tan districts, the systems formerly run by Johnson Utilities; EPCOR Customer Care is 1-800-383-0834. In some parts of San Tan Valley the Town of Queen Creek supplies the water, while sewer still comes from EPCOR. The San Tan water system runs entirely on groundwater, with hardness of 15 to 18 grains per gallon, which is tough on water heaters and tankless units.
Gas varies too. The City of Mesa's Magma service area covers portions of San Tan Valley; which utility, if any, serves the rest wasn't confirmed, so check your bill.
What to do in the first few minutes
- Shut the main water valve to the house and open a low faucet.
- Turn off the power or gas to a leaking water heater.
- If wastewater is coming up, stop all water use in the house.
- For a gas smell, get everyone out. On City of Mesa gas, call 911 and 480-644-4277 from outside; on another utility, call 911 and that utility.
- If water is coming from the street or the meter, call the water provider on your bill, EPCOR or the Town of Queen Creek.
- Photograph the damage, then call a plumber.
Symptom and likely cause
| Symptom | Likely cause |
|---|---|
| Water dripping from a ceiling or closet | A failed supply line or fitting in a bath or laundry above |
| A puddle at the water heater base | Tank corrosion or a leaking connection, often sped up by scale |
| A hot spot on the floor | A slab leak on a hot water line |
| Gurgling toilets and a sewage smell | A blockage in the house drain or sewer lateral |
| Low pressure throughout the house | A failing pressure regulator, a partly closed valve or a service line leak |
What changes the cost
- Time of day; nights and weekends usually cost more.
- How hard the failure is to reach, such as a slab or a finished ceiling.
- Whether parts are repaired or replaced; a failed water heater is a bigger job than a fitting.
- Permits: the Town took over building processes from Pinal County, which still provides permitting and inspection services under agreements, so a larger repair may add that step.
Emergency Plumber questions in San Tan Valley
Water service here depends on the address. How do I find out who serves my home?
I smell gas near the water heater or stove. What should I do?
How do I tell a sewer main problem from a problem in my own line?
Which plumbing problems can safely wait for a weekday?
More plumbing services in San Tan Valley
Emergency Plumber nearby
Helpful guides
Sources
Last updated: