A burst pipe in a Scottsdale home calls for the main water valve to be shut immediately, before anything else. After that, a plumber can locate the failure, replace the damaged section and restore water safely. Call the number on this page to be connected with a local plumber in Scottsdale.
Scottsdale at a glance
Scottsdale Water, the city's own utility, supplies water and runs the sewer system across most of the city. Its general and emergency line is 480-312-5650, and that is the number for a break in the street or at the meter. The median Scottsdale home dates to about 1990, and the city has been surveying service lines installed before 1989 and removing public galvanized lines. Hardness varies sharply by area, from about 16 to 18 grains per gallon north of Chaparral Road to 22 to 25 south of Indian School Road, per the city's hardness figures.
What to do right now
- Close the main shutoff, usually where the line enters the house or at the meter box.
- Open a faucet at the lowest point of the house to drain the remaining water out of the pipes.
- Turn off power to an electric water heater or set a gas unit to pilot.
- Keep away from wet outlets, cords and appliances.
- Move belongings, then photograph the damage before cleanup.
- Call Scottsdale Water at 480-312-5650 if the water is rising outside near the meter or street.
Reading the symptoms
| What you notice | Likely cause |
|---|---|
| Water spraying from under a sink or toilet | Failed supply hose or shutoff valve |
| Ceiling stain growing after a hot afternoon | Attic line or fitting giving way |
| Warm spot on a floor over the slab | Hot water line leaking under the slab |
| Wet ground between the meter and the house | Break on the private service line |
| Hose bib or backflow assembly split after a cold night | Freeze damage on exposed pipe |
Cost factors
- Access: pipes behind tile, stone or custom cabinetry take longer to reach.
- Material: older galvanized or copper may need transition fittings to newer pipe.
- Paperwork: Scottsdale requires a plumbing permit to install, alter, reconstruct or repair any plumbing system, so your plumber may need to pull one through the city's One Stop Shop.
- Scope: one failed joint costs less than replacing a weakened run.
- After-hours calls usually cost more than a weekday visit.
When you call, you'll be connected with an independent plumber who works in Scottsdale. Mention the cross street, whether the main is off and what the pipe looks like. Some Scottsdale neighborhoods are not on municipal sewer, which does not change a supply line repair but is worth mentioning if drains are also involved.
Burst Pipe Repair questions in Scottsdale
Does repairing a burst pipe need a permit?
Does hard water make pipes fail sooner?
Water is pouring out near the meter or the street. Who do I call?
What if the break is under the concrete slab?
More plumbing services in Scottsdale
Burst Pipe Repair nearby
Helpful guides
Sources
Last updated: