Sun City is served by EPCOR, which holds customers responsible for installing, maintaining and testing required backflow assemblies, with a certified tester checking them yearly and reports due within 30 days. If you need a test, a repair or a new device, call the number on this page to be connected with a local plumber in Sun City.

What happens when you call
The call reaches an independent plumber who works in Sun City. Mention that you are on EPCOR, describe the device and its location near the meter, and give the due date from any EPCOR letter. The plumber will test it, explain the result and, on a fail, tell you whether parts or a new assembly make more sense. Ask them to send the report to EPCOR directly so the 30-day deadline is covered.
What drives the cost
- The result. A pass is quick; a fail adds parts, labor and a second test.
- The device. Reduced pressure assemblies have the most parts to service.
- Age. Older units can be hard to find parts for, which tips the job toward replacement.
- Placement. Moving a device closer to the meter adds pipe work.
- Permits. New or relocated assemblies may need a Maricopa County permit.
Local conditions in Sun City
Del E. Webb Development Co. opened Sun City on January 1, 1960, and it remains an unincorporated community with no city water department. EPCOR's Sun City system serves nearly 24,000 connections across Sun City and Youngtown, and EPCOR runs a separate stand-alone system, Tierra Del Rio, north of Sun City. Wherever your account sits, EPCOR's Cross Connection Control Department sets the rules: required assemblies are tested at installation, after any repair or relocation, and annually by a certified tester; reports go to EPCOR within 30 days; and the assembly should be within 36 inches of the meter unless EPCOR says otherwise. The department answers at 480-450-2077 or [email protected].
The water runs 7 to 11 grains per gallon of hardness. With a community this established, a lot of outdoor plumbing has been modified over the decades, and an old device may sit somewhere a modern one wouldn't. Plumbing permits come from Maricopa County Planning and Development.
Short checklist before the visit
- Find the meter box and the device near it
- Trim back any plants and clear gravel from the test cocks
- Have the EPCOR letter and account number ready
- Know where the house shutoff is in case a repair is needed
- If you're away part of the year, arrange access ahead of time
Backflow Testing questions in Sun City
How often does a backflow assembly have to be tested here?
Who pays for testing, repairs and replacement?
Do I need a permit to install or replace a backflow preventer?
Can I remove or relocate an old backflow device myself?
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