Toilet Repair in Tempe, AZ

Why do toilet parts wear out so fast in Tempe?

Hard water is a big reason. Tempe's water report lists an average hardness of 187 mg/L, or 10.9 grains per gallon, but it ranges widely across the system, from 9.5 up to 29 grains per gallon. Minerals settle on fill valve ports, flapper seats and the rim holes that wash the bowl. A flapper that can't close on a crusted seat lets water trickle into the bowl, and a fill valve with scale inside can stick open or refill slowly. The city disinfects with chlorine rather than chloramine, so the usual rubber parts hold up fine; it's the minerals that cause most of the trouble.

Is my older Tempe home more likely to need extra work?

Often, yes. Tempe is a landlocked inner-ring suburb with a census median year built of about 1983. Many bathrooms have had several toilets installed over the years on the same flange and shutoff valve. When a toilet rocks or keeps leaking at the base, the flange may be cracked or too low, and an old angle stop may break when turned. A plumber will check both and replace them if needed. Tempe's homeowner permit guide says leak repairs are exempt from permits only when they don't involve replacing or rearranging valves, pipes or fixtures, so ask whether your job needs a permit before a full replacement.

What should I do if the toilet backs up?

Close the shutoff behind the toilet and stop flushing. If only that toilet is affected, it's most likely a clog in the bowl or trap. If showers and sinks back up too, the main line may be blocked. Tempe Water Utilities provides water, wastewater and stormwater service; its customer service line is 480-350-8361, and it takes water emergencies at 480-350-2837. Problems in the city's main are the city's to handle. Your toilet and the line under your property are yours, and a plumber can clear them.

Local note

Tempe's water report also covers Guadalupe customers. If you rent near ASU, check with your landlord before calling, since owners often have their own arrangements for repairs.