The Town of Paradise Valley runs no water utility: EPCOR, the City of Phoenix, the City of Scottsdale or Berneil Water Company may serve your home depending on the address, and many properties are not on municipal sewer. Plumber Phoenix is a free referral service, not a plumbing company; call the number on this page to be connected with a local plumber in Paradise Valley.

Plumbing services in Paradise Valley
A residential town next to Scottsdale
Paradise Valley is a small Maricopa County town, incorporated in 1961, whose center is about 9 miles from downtown Phoenix in a straight line. It had 12,661 residents at the 2020 Census. Most of the town is zoned for single-family homes on lots of at least one acre, framed by Camelback Mountain and Mummy Mountain. Lincoln Drive and Tatum Boulevard are the main roads, and the Barry Goldwater Memorial and Kiva Athletic Field are local landmarks.
Four possible water providers
Water service depends on where you live, and the Town publishes a provider boundary map. Each utility has its own emergency number:
- EPCOR Water: 800-383-0834, any hour
- City of Phoenix: 602-261-8000 for emergencies
- City of Scottsdale: 480-312-5650
- Berneil Water Company: 480-947-5044 for emergencies
EPCOR's Paradise Valley district uses groundwater wells, runs an arsenic removal facility, and also takes water from Phoenix's 24th Street plant through an interconnect. EPCOR disinfects with chlorine and lists hardness at roughly 12 grains per gallon. Customers of the other three providers should check that provider's own water quality report. Backflow and service line rules also belong to whichever utility serves you.
Sewer, or no sewer at all
Connected homes are on either the City of Phoenix system or the Town's own system, which the City of Scottsdale operates and maintains (480-312-5650, 24 hours). The Town's sewer page has a boundary map. Many properties are not on municipal sewer and instead use a private onsite wastewater system overseen by Maricopa County. On those lots, a slow drain or gurgling toilet may point to the line between the house and the tank, and a plumber can check that run before anyone digs.
Gas and heating
Southwest Gas provides natural gas only in some parts of town. Homes outside its lines are often all-electric, and some use propane. If you smell gas on a Southwest Gas line, leave the house, then call 911 and Southwest Gas at 877-860-6020. In a propane home, leave and call 911 and your propane supplier.
Permits
The Town's Community Development Department, Building division, issues plumbing permits through its online Citizen Portal. The office is at 6401 E Lincoln Drive (480-348-3692), and submittals and payments are not accepted after 3:30 p.m.
Not like Phoenix
A Phoenix homeowner has one water and sewer utility. In Paradise Valley you first need to know which of four water companies and which sewer arrangement applies to your lot. When you call the number on this page, mention your water provider and whether the house is on sewer, and you will be connected with an independent plumber serving Paradise Valley who sets pricing and timing with you.
Common questions in Paradise Valley
Who provides water to my Paradise Valley home?
Is my Paradise Valley house on sewer?
Does all of Paradise Valley have natural gas?
Where do I get a plumbing permit in Paradise Valley?
Nearby cities and towns
Sources
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