If you smell gas, leave the house immediately and call 911 and Southwest Gas at 877-860-6020 once you are outside and away from the building. For repairs or new gas piping beyond the meter, such as a range, dryer, water heater, outdoor kitchen or fire pit line, call the number on this page to be connected with a local plumber in Phoenix.

Gas smell: safety comes first
- Leave now. Take people and pets out. Do not hunt for the source.
- Avoid sparks. Do not use light switches, the garage door opener, a lighter or a phone while inside.
- Call from outside. From a safe distance, call 911 and Southwest Gas at 877-860-6020.
- Stay out. Return only after responders or the utility tell you it is safe.
Southwest Gas is the gas utility for the City of Phoenix. Some homes on the outer edges of the metro have no utility gas and run on propane or are all-electric; if you are unsure, the provider's name is on your gas bill.
Where the plumber's work begins
The utility looks after its mains, the service line to your meter and the meter itself. Piping on the house side of the meter, feeding the furnace, water heater, range, dryer and any outdoor appliances, is the owner's to maintain. Once the utility has made a leak safe, a plumber can find and repair the problem in that piping.
Common gas projects in Phoenix homes
- Lines for outdoor kitchens, built-in grills, fire pits and patio heaters
- Gas for a pool or spa heater
- Switching a kitchen from electric to a gas range
- Upsizing piping for a tankless water heater, which draws far more gas than a tank
- Replacing old appliance connectors and adding shutoff valves
- Pressure tests after remodels or before an appliance is reconnected
Outdoor lines and digging
Backyard gas runs usually mean a trench. Arizona 811 says the law requires contacting it before digging, the call is free, and locators get two full working days to respond. Private piping you or a past owner installed may not be marked, so share whatever you know about buried lines.
Permits and cost
City of Phoenix Planning and Development lists Repair/Replace Gas Line among its residential online permits, so ask the plumber who will pull it and schedule the inspection. Cost depends on the length of the run, how many walls or floors it crosses, whether existing pipe can carry the added load and how much trenching is involved.
Gas Line Services questions from Phoenix homeowners
What do I do if I smell gas in Phoenix?
Does Southwest Gas fix leaks inside my house?
Can a plumber run gas to an outdoor kitchen or fire pit?
Does a tankless water heater need a bigger gas line?
Related plumbing services in Phoenix
Helpful guides
Gas Line Services in nearby cities and towns
Maricopa County
Pinal County
Sources
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