Tolleson runs its own water and sewer service, so problems in the street go to the City of Tolleson at 623-936-7111, while leaks and backups inside the house go to a plumber. Close the main first; if you smell gas, leave and call 911 and your gas utility. Then call the number on this page to be connected with a local plumber in Tolleson.

Tolleson's utilities
Tolleson is a small West Valley city, about 11 miles from downtown Phoenix, that provides and bills its own water and sewer service. The city's wells use electrodialysis reversal treatment, and much of its supply is finished water bought from the City of Phoenix through system connections. The city has reported total hardness of 92 to 200 ppm in its distribution system. City Hall customer service, at the Civic Center on W. Van Buren Street, is 623-936-7111 Tolleson also keeps a service line materials inventory, viewable through ADEQ's lead and copper page. We did not find an official page naming the gas utility for Tolleson, so check your gas bill for that number.
What to do right away
- Close the main valve; if it's stuck, don't force it hard enough to break it.
- Turn off the water heater's gas or breaker if the tank is leaking.
- Stop using fixtures if a drain is backing up.
- If you smell gas, get outside and call 911 and your gas utility.
- Report water in the street or at the meter to the City of Tolleson.
- Mop up what you can, lift valuables off the floor, and call a plumber.
When you're connected, give the address and nearest cross street, say whether the main is off, and ask how after-hours pricing works. No arrival time is promised.
What you see and why
| What you see | Usual reason |
|---|---|
| Water under the kitchen sink | A loose trap, a failed supply line or the dishwasher connection |
| A water heater leaking from the top | A loose fitting or a failing relief valve |
| A toilet overflowing with sewage | A blockage further down the drain line |
| Pressure dropping suddenly | A broken pipe, a closed valve or a failing regulator |
| Soggy ground near the front of the house | A leak in the service line |
Cost factors
- The hour; nights and weekends generally cost more.
- The location of the break, from an open cabinet to a slab or yard line.
- Whether the fix is a repair or a replacement.
- Permits: Tolleson requires permits for remodeling, additions and improvements through Development Services, with online applications through Civic Access, so a larger repair may need one.
Emergency Plumber questions in Tolleson
The whole house lost water at once. Is that my plumbing or the utility?
Does a night or weekend plumbing call cost more?
Can a slab leak count as an emergency?
Can a monsoon storm cause a plumbing emergency?
More plumbing services in Tolleson
Emergency Plumber nearby
Helpful guides
Sources
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