The City of Tolleson provides and bills both water and sewer service, and part of its supply is finished water bought from the City of Phoenix. Permits come from Tolleson Development Services, not Phoenix. Plumber Phoenix is a free referral line, not a plumbing contractor; call the number on this page to be connected with a local plumber in Tolleson.

Plumbing services in Tolleson
A small city in the West Valley
Tolleson is a Maricopa County city about 11 miles from downtown Phoenix in a straight line, with 7,216 residents at the 2020 Census. It is one of the smaller cities in the Valley, with Avondale, Goodyear, Laveen and Litchfield Park nearby. City offices are at the Tolleson Civic Center on W. Van Buren Street.
Its own utility, with Phoenix water in the mix
Tolleson runs a city water system and sewer system and bills both. The water comes from two places: city groundwater wells, treated with electrodialysis reversal, and finished water purchased from the City of Phoenix through two connections. So while Tolleson is not a Phoenix water customer, some of what reaches its taps was treated by Phoenix.
Tolleson's water quality report has listed total hardness of 92 to 200 ppm in its distribution system. That is moderately hard to hard, enough to leave scale in water heaters and on fixtures over time, so a plumber may suggest flushing a tank heater or adding a softener. The city keeps a service line materials inventory that can be viewed through ADEQ's lead and copper page. For the current water quality report, check with the city.
For water or sewer questions, City Hall customer service is at 623-936-7111. A backup in the line between your house and the city sewer is a private repair that a plumber handles.
Permits
The City of Tolleson Development Services, Permits and Construction, requires permits for new buildings, remodeling, additions and improvements, and takes applications online through Civic Access. If you are replacing piping, moving fixtures or adding a bathroom, ask the city whether your job needs a permit before work starts; a local plumber familiar with Tolleson can usually tell you as well.
Gas safety
Many Valley homes are all-electric, while others have natural gas water heaters, ranges or furnaces. If you ever smell gas, leave the house first, then call 911 and your gas utility from a safe distance. Do not flip switches or try to find the leak yourself.
Desert conditions
Like the rest of the Valley, Tolleson homes deal with intense summer heat, slab-on-grade foundations where a hidden leak can show up as a warm spot on the floor, monsoon storms that test drains, and the occasional winter night cold enough to threaten exposed outdoor pipes.
Compared with Phoenix
A Phoenix homeowner deals with Phoenix Water Services and Phoenix Planning and Development. Tolleson residents have their own city utility and permit office, even though some of their water starts at Phoenix plants. Call the number on this page, explain what is going on, and you will be connected with an independent plumber who serves Tolleson and works out the price with you directly.
Common questions in Tolleson
Who provides water and sewer in Tolleson?
Is Tolleson on Phoenix water?
How hard is Tolleson's water?
Do I need a permit for plumbing work in Tolleson?
Nearby cities and towns
Sources
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