In Glendale, the Water Services Department runs water and wastewater, requires commercial backflow assemblies to be inspected every year by city-recognized testers, and monitors commercial and industrial discharges through its Pretreatment Program. Replacing drain piping or gas piping needs a city permit. Call the number on this page to be connected with a local plumber in Glendale.

Does a Glendale business have to test its backflow assembly every year?
Yes. City code (Chapter 33) requires approved backflow prevention assemblies at service connections, and Glendale says commercial customers' assemblies must be inspected annually. Only certified testers the city recognizes may test or work on an assembly, and the city keeps a list of them. Questions go to the backflow and pretreatment line at 623-930-4177 or [email protected]. If a test fails, the plumber typically rebuilds or replaces the faulty part, then the assembly is retested before the report is filed.
What does the Pretreatment Program mean for restaurants and shops?
Glendale Water Services handles both wastewater collection and treatment, and its Pretreatment Program watches what commercial and industrial users send into the city sewer. For a restaurant that means keeping grease interceptors pumped and drain lines clear. For an auto shop, salon or light industrial space, it means paying attention to what goes down floor drains and sinks. A plumber can jet a greasy line, camera it to find a sag or break, and service interceptors and traps, but the business is responsible for what it discharges.
Which jobs need a permit, and who provides water?
Glendale Building Safety requires a permit to replace drain and waste piping and to install, replace or extend gas piping, with pipe sizing checked when you apply. Most addresses get water from Glendale Water Services (623-930-4100), drawn from SRP and CAP surface water plus groundwater. The exception is the Hedgepeth Hills area, between Loop 101 and Mohawk Drive and 47th to 51st Avenue, where customers are billed by the City of Phoenix. Some downtown lots also receive non-potable SRP irrigation water, and those lines must stay separate from drinking water piping.
Gas, building age and older storefronts
The city does not run a gas utility. Some Glendale properties have Southwest Gas service and some have no gas at all. If anyone smells gas, get people out of the building first, then call 911 and Southwest Gas at 877-860-6020 from outside. The median home in Glendale was built around 1985, and older commercial strips and the downtown core can have aging drain lines and fixtures that call for camera work before any repair is quoted. Glendale also keeps a service line material inventory on its Lead and Copper page if you want to check a building.
Commercial Plumbing questions in Glendale
How often do commercial backflow assemblies have to be tested here?
How should a restaurant handle grease before it reaches the sewer?
How can we tell which utility supplies water to our building?
Where do commercial plumbing permits come from for this address?
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