Inside the City of Phoenix, homes get treated water from the City's Water Services Department, so private wells are not a factor for a typical address. Well pump calls come from rural edges of the metro, such as the desert foothills and the far West Valley, where some properties still pump their own groundwater. Call the number on this page to be connected with a local plumber in the Phoenix area who works on well pumps, pressure tanks and controls.

First, a straight answer about wells in Phoenix
The City runs its own wells, but those feed the public system. Homeowners within city water service do not maintain a pump. If you are on City water and the pressure falls, look at the service line, a pressure regulator or the house plumbing, not a well. This page is for owners on the outskirts whose water comes from a private well.
Owning a well in Arizona
University of Arizona Cooperative Extension stresses that once a well is drilled and equipped, its care is the owner's responsibility, and that neglect can turn into large repair bills. It also advises checking your well records on file with the Arizona Department of Water Resources and keeping them current, since accurate information on construction and pump equipment makes troubleshooting faster. Wells with a pump capacity of 35 gallons per minute or less are classed as exempt and are largely outside the drinking water rules that apply to public supply wells, so testing water quality is up to you.
Symptoms and likely causes
| What you notice | Where to look |
|---|---|
| No water anywhere in the house | Breaker, pressure switch, control box or the pump motor |
| Pump starts and stops every few seconds | Pressure tank air charge or a ruptured bladder |
| Spitting faucets, air or sand | Falling water level, worn pump or a damaged screen |
| Pressure that never builds | Leak in the drop pipe or a failing check valve |
| Electric bill climbing | Pump running too long because of a leak or worn parts |
Desert conditions
- Pressure tanks, switches and control boxes left in direct sun run very hot, which shortens the life of electrical parts. Shade or an enclosure helps.
- Monsoon storms bring lightning and power surges that can take out controls.
- Exposed piping at the wellhead can still freeze on the occasional cold desert night.
Before you call
Check the breaker and note what the pressure gauge reads. Leave the wiring and the pump alone; pulling a submersible pump takes a rig and the right equipment.
What sets the price
Cost depends on which component failed, the depth of the well and size of the pump, whether the pump has to be pulled, access to the wellhead, and whether the tank or controls are replaced at the same time.
Well Pump Repair questions from Phoenix homeowners
Do Phoenix homes have private wells?
Why does my pump keep clicking on and off?
Who is responsible for my well's water quality?
Where are my well records?
Related plumbing services in Phoenix
Helpful guides
Well Pump Repair in nearby cities and towns
Maricopa County
Pinal County
Sources
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