Tolleson is a small West Valley city of slab-built homes, so a sump pump here is more likely to sit in a commercial or industrial building than a house, though a low yard or pool equipment pit can need one too. Power, the float, the check valve and the motor are the usual failure points. Call the number on this page to be connected with a local plumber in Tolleson.
Tolleson is about 11 miles from downtown Phoenix, and the City of Tolleson provides and bills both water and sewer service, with some of its supply bought as finished water from the City of Phoenix. That sewer system is for wastewater. Any pump that moves storm water should send it out to the ground, not into a cleanout.
What to do now
- Turn off power to the pump if water is near the outlet or cord.
- Reset a tripped GFCI once; if it trips again, leave it off.
- Check the outdoor discharge end for a clog, a crushed pipe or a joint that has come apart.
- In a business, keep staff away from the wet area and move stock off the floor.
- If the pit serves a restroom ejector, stop using those fixtures.
- Call and describe the pit, the pump and how fast the water is rising.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| Pump will not start | Tripped outlet, failed float or switch |
| Runs without lowering the water | Clogged discharge or worn impeller |
| Water drops back after shutoff | Check valve failure |
| Starts and stops rapidly | Float misadjusted or basin too small |
| Pit wet in dry weather | Leak from a nearby supply line or irrigation |
Cost factors
- A part repair or a full pump replacement
- Residential sump, commercial pit or sewage ejector
- Access around equipment, racks or tight mechanical rooms
- How much debris has collected in the basin
- Rerouting the discharge
- Battery backup, alarms or a second pump for redundancy
- Permit work through Tolleson Development Services, which handles permits for remodeling and improvements
If you want to confirm anything about your water or sewer account, City Hall customer service is 623-936-7111. For most homes in Tolleson, a battery backup is a better fit than one that runs on water pressure, since it keeps working in a storm outage and needs no tie-in to city water. In a commercial building where a flooded pit would shut down operations, ask the plumber about a two-pump setup with an alarm so one failure does not take the whole system down.
Test any pump you rely on before monsoon season by pouring water into the pit and watching it start, run and shut off on its own.
Sump Pumps questions in Tolleson
What is the difference between a sump pump and a sewage ejector pump?
Can I run the sump discharge into a floor drain, cleanout or laundry sink?
What should I do if the pit is overflowing right now?
Should I repair an old pump or replace it?
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